A leading UK-based insurance company faced challenges managing their project portfolio due to a surge in change requests, leading to regulatory compliance strains, inadequate governance with poor project visibility, and diminished responsiveness to market shifts. These inefficiencies threatened not just operational effectiveness but also compliance, exposing the company to potential reputational harm and financial penalties. The company recognized the need to streamline processes to mitigate these risks and sustain market position.

We streamlined project management with an Enterprise Project Management Office model, integrating a single contact point and advanced reporting via a Management Information system. Automation of project requests and approvals, real-time dashboards, and standardized documentation improved efficiency. Robust governance processes and optimized pre-sales and delivery mechanisms ensured projects were in line with strategic goals.

In just six months, we managed to oversee more than 120 project requests, marking a 40% uptick from the previous period. The time from project initiation to contract was reduced by 30%, enabling a swifter response to market changes. These process enhancements resulted in an additional £1.2 million in revenue due to improved delivery and cost management. Moreover, we halved the number of projects in 'red status', substantially boosting project health and success rates, and stakeholder satisfaction scores climbed by 25%, showcasing greater transparency and communication.